FAQ
Careful answers, in plain language.
What makes Kajol R Paswwan a trusted name in the beauty industry?+
With well over 10 years of experience, Kajol is known for one-on-one instruction, spotless bridal work, and a track record of successfully training talented makeup artists across Mumbai. She is the founder of Glow with Kajol.
What makeup styles does Kajol specialize in?+
Bridal, cocktail, red carpet, 'no makeup' makeup, and international styles including glass skin and editorial — the same skin-first prep discipline informs every Glow with Kajol ritual.
Is Kajol a dermatologist?+
No. Kajol is a professional makeup artist and beauty educator, not a dermatologist or medical practitioner. Everything on this site is written in cosmetic language. For any diagnosed skin condition, please consult a qualified professional.
Where is Glow with Kajol based?+
Mumbai. Kajol R Paswwan Makeovers & Academy operates out of 604, Nahar Business Centre, Chandivali–Powai, Mumbai 400076 — the same building supports Glow with Kajol customers.
What light does the mask use?+
Verified wavelengths will be published on the product page once documentation is approved. We don't call it 'red light' — we publish the exact figures.
How long is a session?+
Session length follows the manufacturer's guidance. It will appear on the product page once verified.
How often should I use it?+
Consistency matters more than frequency. Our starter ritual is a short, timed session most evenings — the guide shipped with your order walks you through it.
What should I apply before use?+
Cleanse and dry the skin. Skip strong actives (retinoids, acids) immediately before a session.
Is it suitable for everyone?+
Speak with a qualified professional before using it if you take photosensitising medication, are pregnant, or have a diagnosed skin condition.
How do I clean it?+
Follow the care guide included in the box. Do not submerge the device.
What warranty is included?+
12-month launch warranty. Damaged-on-arrival items are replaced free within 7 days of delivery.
What happens if the device arrives damaged?+
Message us on WhatsApp within 7 days with a photo. We'll arrange a free replacement.
What is the Glow Ritual Pet Mat?+
A gentle far-infrared and PEMF mat in a machine-washable quilted cover, sized S / M / L for dogs and cats. It's a comfort ritual, not a medical device — consult your vet for any diagnosed condition.
Is the Pet Mat safe for my dog or cat?+
Yes, for indoor use with adult supervision. Sessions are 20 / 40 / 60 minute auto-off. Don't let pets chew the cable, and remove them if they seem restless.
How do I clean the Pet Mat?+
The outer quilted cover unzips and is machine-washable. Wipe the inner pad with a damp cloth. Never submerge the inner pad.